Privacy Policy
Effective Date: June 1, 2025
TOPP Trailer Parking ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our platform at topptrailerparking.com.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a reservation, or contact us for support. This includes:
- Name, email address, and password
- Vehicle information (type, make, model, license plate)
- Payment information (processed securely via Stripe — we do not store card numbers)
- Photos you upload (e.g., vehicle photos)
- Communications you send us
2. How We Use Your Information
We use the information we collect to:
- Process and manage your parking reservations
- Send booking confirmations and receipts
- Communicate with you about your account or reservations
- Improve our platform and services
- Comply with legal obligations
- Prevent fraud and ensure the security of our platform
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Lot operators — to fulfill your reservation
- Payment processors (Stripe) — to process payments securely
- Service providers — who assist us in operating the platform
- Law enforcement — when required by law or to protect rights and safety
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at support@topptrailerparking.com.
5. Security
We implement industry-standard security measures to protect your personal information, including HTTPS encryption, secure payment processing via Stripe, and access controls on our systems. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage patterns. You can control cookies through your browser settings, though disabling them may affect the functionality of our platform.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at support@topptrailerparking.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of our platform after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
TOPP Trailer Parking
Email: support@topptrailerparking.com